Privacy Policy
Effective date: July 18, 2026
H&D Horse Transportation ("we," "us") operates this website to provide horse transportation services across the United States and Canada. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details — your name, email address, and phone number when you request a quote, book transport, sign an agreement, use live chat, or opt in to text updates.
- Trip and horse details — pickup and destination locations, travel dates, and information about your horse (such as breed, age, and medical notes) that you provide so we can plan safe transport.
- Payment information — payments are handled through your bank (wire transfer), PayPal, or Zelle. We never see or store your card numbers or bank credentials; we only receive confirmation that a payment was made.
How We Use Your Information
- To respond to quote requests and confirm bookings.
- To send you booking confirmations and updates about your transport by email.
- If you opt in to text updates, to notify you when new transport slots or seasonal offers become available.
- To keep records of signed transportation agreements.
We do not sell, rent, or trade your personal information to anyone.
Text Message (SMS) Updates
Texting is optional. If you leave your phone number in our "Get Notified" form, you consent to receive occasional text messages about transport availability and offers. Message and data rates may apply. Message frequency varies. You can stop at any time by replying STOP, or get help by replying HELP. Your phone number is never shared with third parties for their marketing.
Service Providers
We use a small number of trusted services to run this website: Netlify (website hosting), Mailjet (sending confirmation emails), and payment providers (your bank, PayPal, or Zelle) when you make a payment. Each receives only the information needed to perform its service.
Cookies and Local Storage
This site does not use advertising or tracking cookies. Your browser's local storage may be used to remember things like form progress and display preferences on your own device.
Data Retention
We keep booking and agreement records as long as needed to provide our services and meet legal and accounting obligations, then delete them.
Your Choices
You can ask us at any time to see, correct, or delete the personal information we hold about you, or to unsubscribe you from emails or texts. Contact us using the details below and we will respond promptly.
Children
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
If we make meaningful changes to this policy, we will update the effective date above and post the new version on this page.
Contact Us
H&D Horse Transportation · Tacoma, WA 98405
Phone/Text: +1 (332) 234-3114
Email: elliotjadavion@gmail.com